Privacy policy


1. How we protect your privacy

This privacy policy tells you, the Beneficiary, how we,, collect, use, and protect your personal information. By visiting our Web site and/or contracting us for any professional service or product and/or submitting data to our attention through written, verbal or other means, you accept and agree to the terms and conditions of this privacy policy. In particular, you consent to our collection and use of your personal information as described in this policy.

2. The information we may collect

Like most accessible Web addresses, simply by visiting our Web site, you may automatically tell us certain information. This includes basic information such as your IP address, the date and time of your visit, the type of Web browser that you are using, etc. Our Web site may automatically record this basic information about you.

And like many other Web sites, we may use cookies. In plain language, this means information snippets that our Web site's server transfers to your computer that might be recuperated and reused by our Web site's server during later visits on our Web site. This information can be used to track your session on our Web site. Cookies may also be used to customize our Web site content for you as an individual user. If you are using one of the common Web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We may also collect any data that you provide us by posting it on our Web site, by sending it to us by email, by filling and sending to our attention our assessment form and/or our service contract form, or by posting it over one of the many sites on which we maintain an online presence such as, but not limited to, Facebook, Twitter, Linked-in and/or My Space. We may also collect any data during conversations over phone, Skype or any other similar communication mean. You can always choose not to provide us with information. However, if you do withhold significant information, we may deny you access to some or all of our Web site's services and features. Also, if you do withhold significant information, we may not be in a position to provide you with the best Canadian immigration consulting (CIC) service we could otherwise offer if provided with all required information.

Some transactions between you and may involve payment by checks, money orders, bank drafts and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone numbers, email address and other information related to the transaction.

3. What we do with your information

We use your information to operate our Web site's business activities. For example, we may use this data to provide you with the professional services you paid for, to contact you about changes to our Web site, new services, or special offers, to resolve disputes, to troubleshoot issues, and to enforce our terms and conditions of use.

As a general rule, we will not provide your data to third parties without your permission. That being said, although we do not disclose individually identifiable information, we may disclose aggregate data about our Web site's visitors to advertisers or other third parties for marketing and promotional purposes.

From time to time, we may use third party suppliers to provide services on our Web site. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. We restrict the way third party suppliers can use your information. For instance, they are not allowed to sell or give your information to others.

4. Accounts, usernames and passwords

Your access to parts of our Web site and to some of our forms may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our Web site that requires a password, you should log out when you leave. As a safety precaution, you should also close your Web browser completely and re-open it before viewing other parts of the Web.

5. Your use of information and unsolicited junk email (spam)

If you obtain personally identifiable information about another Web site user, you are not allowed to disclose this information to anyone else without both the consent of the user and our consent.

We are fundamentally against junk email (spam). Information you obtain from our Web site about us or other site users cannot be used by you or others to send unsolicited commercial emails or to send unsolicited commercial communications via our Web site or other communication systems. For more details in this matter, please consult our anti-spam policy.

6. Third parties, suppliers and external links

You may choose to provide personal information to Web site visitors, to other Web sites including those mentioned in our External links section, or to other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information; we do not have any control over these policies and customs. For more details in this matter, please consult our  External links policy.

7. This policy is part of our Terms and conditions of use

This policy is part of, and subject to, terms and conditions of use. These terms and conditions of use are available on our Web site and on our service contract form.

8. Policy changes

The terms of this policy may change from time to time. Please note that we reserve the right, at our sole discretion, to modify, add, or remove portions of these terms at any time. If such changes are made, we may post a notice on our home page, on our news page or elsewhere on our Web site of the changes that have been made. The discretionary decision to post a notice or not will depend on the extent of the modification made. If you disagree with these changes, please contact us by email and any changes made to this policy will not apply to information we have collected from you prior to making the changes unless compelling circumstances apply, in which case we shall let you know.

If you are concerned about the topic covered by this policy, you should read it each time before using our Web site or our services. Any question or problem relating to this policy should be brought to our attention. Please do not hesitate to Contact us and explain in detail the nature of your question or concern.

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Last update: 2011-03-04